Users, Teams & Roles
Create and manage user accounts, run bulk operations, organize teams and control access with roles and permissions.
Managing users
The Users area lists every account in your workspace. You can create, edit and delete users individually, or select many at once for bulk operations like assigning a plan, moving to a team or suspending access.
Bulk operations
Apply changes to many accounts in one action — plan assignment, team membership, suspension and more.
Suspension controls
Suspend an account instantly without deleting it; data and licenses are preserved until you reinstate or remove the user.
Trial management
See which users are on trials, when each trial ends, and convert or extend before access lapses.
Creating a user
- 1
Open Users and click Create
Enter the person's name and choose their @yourdomain address.
- 2
Assign a role and team
Pick a role to set their permissions and add them to one or more teams.
- 3
Set plan and licenses
Choose the subscription tier and any product licenses, then send the invitation.
Teams
Teams group users for shared resources and bulk administration. A team can own shared mailboxes, appear as a unit in analytics, and receive settings changes in one operation instead of per user.
Roles and permissions (RBAC)
Role-based access control determines what each person can see and do, both in their products and inside the Admin Console itself. Permissions are granular, so admin duties can be delegated narrowly.
| Role | Typical access |
|---|---|
| Member | Uses assigned products; no Admin Console access |
| Team manager | Manages their team's members and shared resources |
| Admin | Full user, domain, email and AI administration |
| Owner | Everything, including billing, licenses and security settings |
Enterprise workspaces can enable SSO and advanced security settings, so sign-in and role assignment follow your identity provider.